Posted 07/31/2018

Pictured left to right:  Beth Killion, Director of Case Management; Kim Shelton, Director of Medical Records; David Ralston, Executive Director of Revenue Cycle and Operations; Jerry Penner, CEO; Vonnie Hays Adams, Director of Patient Access and John Bradford, CFO.

Murray-Calloway County Hospital has been named one of 17 hospitals across the US as a recipient of the 2018 MAP Award for High Performance in Revenue Cycle for a second consecutive year, sponsored by the Healthcare Financial Management Association (HFMA).  As a national award winner, MCCH has met industry-standard revenue cycle benchmarks, implemented the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense® initiatives, and achieved outstanding patient satisfaction.

Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues. The award will be formally presented on June 24 at HFMA's Annual Conference in Las Vegas, Nevada.

Upon being notified they had received the award, Murray Calloway County Hospital, Executive Director of Revenue Cycle David Ralston said, “Applying for the HFMA MAP Award is a significant investment of time but is incredibly rewarding and thought provoking. Our goal is to make a connection between the consumer and operational revenue cycle best practices and our ongoing pursuit of this recognition keeps our team continuously focused and motivated on innovation, process improvement and provides an opportunity to celebrate our successes.”

“Congratulations to all of our winning organizations, which have not only adopted HFMA’s Best Practices for Patient Financial Communications but also achieved excellence in revenue cycle overall,” said HFMA President and CEO Joseph J. Fifer, FHFMA, CPA. “These exceptional organizations have superior processes for communicating complex financial issues to patients in understandable ways.”

Created by and for healthcare leaders, HFMA’s MAP initiative sets the standard for revenue cycle excellence in the healthcare industry. MAP is a comprehensive strategy that allows organizations to measure revenue cycle performance using the industry-standard MAP Keys; apply evidence-based strategies for improvement; and perform to the highest standards to improve financial results and patient satisfaction.

For more information, contact the Marketing Department at 270-762-1381.

About Murray-Calloway County Hospital
Murray-Calloway County Hospital is a 152-licensed bed medical center located at 803 Poplar Street in Murray, Kentucky. The hospital has been serving the medical and health care needs of the Western Kentucky area for over 100 years. Murray Hospital specializes in such major areas as women’s services, surgery, cancer, orthopedics, neurology, psychiatric services, emergency services and more. Murray-Calloway County Hospital is accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nation’s oldest and largest hospital accreditation agency.

About HFMA
With more than 40,000 members, the Healthcare Financial Management Association (HFMA) is the nation's premier membership organization for healthcare finance leaders. HFMA builds and supports coalitions with other healthcare associations and industry groups to achieve consensus on solutions for the challenges the U.S. healthcare system faces today. Working with a broad cross-section of stakeholders, HFMA identifies gaps throughout the healthcare delivery system and bridges them through the establishment and sharing of knowledge and best practices. HFMA helps healthcare stakeholders achieve optimal results by creating and providing education, analysis, and practical tools and solutions. Its mission is to lead the financial management of health care.